Official Statement from The Canadian Gamers Organization on CRTC’s Monetary Penalties
The Canadian Gamers Organization (CGO) was instrumental in bringing to the CRTC evidence that Rogers Communications was going against net throttling rules back in 2011. We called for back then, the ability for the CRTC to apply monetary penalties as a preemptive measure to ensure that our telecom providers follow CRTC regulations.
Yesterday with the passing of Bill C-43, the CRTC now has the ability to put forth monetary penalties on telecom providers. While we are pleased to see this policy move forward, questions still remain as to how these will be implemented. From CRTC Chair Jean-Pierre Blais’ statement (emphasis added):
Monetary penalties also give the CRTC greater flexibility to tailor its enforcement approach to each situation and to the facts before it. In some cases, a monetary penalty might be the right approach. We will be providing further guidance in the coming weeks on how and when the CRTC intends to use this new power.
It’s important to note, that with CGO’s complaint (while it made it to the enforcement division) the CRTC was very, very careful in ensuring that while Rogers was against ITMP regulations for years, that Rogers was given the opportunity to correct, thus no punitive actions the CRTC had at that time (which included the reimbursement of affected customers) were applied nor fully explored. We are concerned that these new monetary penalties will not be actively and preemptively used by the CRTC to ensure compliance with CRTC regulations, and from the looks of Chairmen Blais’ statement will be very rarely used, if at all.
We would ask that Canadian gamers and consumers hold off on the celebrations, until we have more information from the CRTC on how these new powers will be used, and when.
Canadian Gamers Organization – Founder